Privacy Policy

This Privacy Policy describes how we collect, use, and protect your personal information when you use our mobile application and services. By using the app, you agree to the practices described in this policy.

We collect the following types of information:

• Account information: Name, email address, phone number, and password.
• Location data: GPS location for service routing and delivery.
• Payment information: Payment method details processed securely via Stripe.
• Usage data: How you interact with the app, including orders and preferences.
• Device information: Device type, operating system, and app version.

• To provide and deliver the services you request (transport, food, delivery, etc.).
• To process payments and issue payouts to providers and suppliers.
• To match you with nearby drivers, providers, and suppliers.
• To send order updates, notifications, and customer support.
• To improve our services and develop new features.
• To comply with legal obligations and prevent fraud.

We do not sell your personal information. We may share your data with:

• Service providers: Drivers, delivery agents, and suppliers fulfilling your orders.
• Payment processors: Stripe for secure payment processing.
• Communication tools: Twilio for SMS, email providers for notifications.
• Legal authorities: When required by law or to protect our rights.

We implement industry-standard security measures to protect your personal information, including encrypted data transmission, secure payment processing via Stripe, and restricted access controls. However, no method of transmission over the internet is 100% secure.

The app uses local storage and cookies to remember your language preference, shopping cart, authentication session, and region settings. You can clear these at any time through your device settings.

• Access and review the personal information we hold about you.
• Request correction of inaccurate information.
• Request deletion of your account and associated data.
• Opt out of promotional communications at any time.
• Withdraw consent for location tracking (may limit service availability).

Click the button above to open our deletion request form. We will process your request and permanently remove your account and associated data within 30 days.

The app is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us so we can delete it.

If you have questions about this Privacy Policy or your personal data, please contact us through the in-app Contact page or email us directly.